GDPR-compliant usage of WhatsApp by Maskchat

WhatsApp is one of the most preferred means of communication across all age groups, and now it can be securely integrated into your healthcasre practice with Maskchat. From patient inquiry management to automating reminders, every interaction becomes simpler and swifter.

Be transparent; respond as quickly as possible, and document all conversations within one secure system.

Use WhatsApp to send appointment confirmations, medical forms, or other important instructions instantly before visits. This can cut no-shows significantly and free up valuable administrative time.

Even for older patients, WhatsApp is convenient in clarifying prescriptions or appointment details-thus making your communication accessible to all.

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This minimizes lost revenue and ensures that your schedule remains optimized, all with minimal manual intervention.

Improving Online Reviews

Make your satisfied happy patients leave reviews directly on WhatsApp. Send a personalized message after-appointment for thank-you and add links to Google or healthcare review platforms; this helps improve your clinic’s online visibility and gather genuine reviews.

GDPR-compliant use of WhatsApp with Maskchat

Maskchat guarantees 100% GDPR compliance using the official WhatsApp Business API. That is  secure, encrypted, and completely compliant communication.

Key Data Protection Highlights:

No unencrypted backups or sharing of metadata. Patient information is always kept confidential. Moreover, Maskchat enables you to receive Opt-In consent directly in WhatsApp conversations with automated keyword flows. This helps keep your WhatsApp newsletters and messages compliant with the law.