WhatsApp Stores
Connect Convert. Scale.
Why WhatsApp is the Future of Ecommerce
In today’s fast-paced digital world, customers demand instant, personalized shopping experiences. With 2 billion+ active users, WhatsApp is no longer just a messaging app—it’s a powerhouse for ecommerce. A WhatsApp ecommerce store lets businesses sell products, manage orders, and engage customers directly within the app they use daily.
90%+ Open Rates
Messages on WhatsApp are read instantly.
Frictionless Ordering
Customers browse catalogs, ask questions, and pay without leaving WhatsApp.
24/7 Automation
Use WhatsApp chatbots to answer FAQs, confirm orders, and upsell products.
MaskChat’s WhatsApp Ecommerce Solutions
MaskChat leverages WhatsApp Business API to create tailored solutions for industries. Whether you’re a restaurant, clothing brand, or wholesaler, our tools simplify selling on WhatsApp.
2B+
users all over the
world
Personalize and automate your business.
WhatsEat: WhatsApp Food Ordering System
Restaurants struggle with third-party delivery fees and fragmented customer interactions.
How WhatsEat Works
QR Code Integration
Embed QR codes on menus, social media, or flyers.
Instant WhatsApp Access
Customers scan the code and land on your WhatsApp store.
Conversational Ordering
Users select dishes from a WhatsApp catalog, customize orders, and pay via integrated gateways.
Automated Confirmations
AI sends order updates and delivery ETAs.
MaskChat-QuoteConnect: Wholesale Quotation Platform
Retailers waste hours negotiating with multiple wholesalers.
How QuoteConnect Works
Submit Product List
Retailers use WhatsApp to send item requests (e.g., “100 units of Product X”).
Smart Vendor Matching
The platform shares requests with pre-approved wholesalers.
Real-Time Quotes
Vendors respond with prices via WhatsApp.
Seamless Purchase
Retailers compare quotes, approve invoices, and track shipments—all in one chat.
MaskChat-Kosmos: WhatsApp Clothing Store Builder
Fashion brands need immersive shopping experiences without app development costs.
How Kosmos Works
QR Code Storefront
Share codes on packaging, ads, or influencer collabs.
Interactive Catalog
Customers browse collections, check sizes, and read reviews in WhatsApp.
AI Style Assistant
Chatbot suggests outfits based on past purchases.
One-Click Checkout
Secure payments via WhatsApp Pay or cards.
Understanding WhatsApp as a Marketing Tool
WhatsApp is very effective as a marketing platform, offering direct and personal communication with customers. Usage trends on WhatsApp show that customers usually reach out to businesses directly on WhatsApp, making it perfect for companies targeting reaching customers through personal, real-time engagements. Secure messaging and multimedia capabilities make WhatsApp more preferred than other networks for companies that want to develop a good relationship with their customers.
Key Features of MaskChat’s WhatsApp Ecommerce Tools
WhatsApp Catalog Integration
Display products with prices, descriptions, and high-res images. Update stock levels in real time.
Multilingual Support
Serve customers in 60+ languages, from Spanish to Arabic.
Shopify & WooCommerce Sync
Import existing product catalogs seamlessly.
AI-Powered Chatbots
Automate 80% of customer queries (e.g., “Track my order” or “What’s today’s special?”).
End-to-End Encryption
Secure transactions and protect customer data.
How to Set Up Your WhatsApp Store in 3 Steps
Choose Your Plan
Select WhatsEat, QuoteConnect, or Kosmos.
Customize Your Workflow
Add catalogs, payment gateways, and branding.
Go Live
Share QR codes or WhatsApp links to start selling.
WhatsApp Business API Features
Personalized Communication and Targeted Messaging
WhatsApp allows for personalized communication and targeted messaging enabling businesses to send customised messages to customers based on their preferences and behaviours. This is likely to improve the customer experience by addressing individual needs. Personalized messages increase engagement and conversion rates, as customers feel valued and understood, rewarding loyalty and satisfaction.
Automated Responses and Chatbot Integration
Automated responses and chatbot integration help in WhatsApp marketing by providing instant answers to customer inquiries and ensuring 24/7 customer support. These tools enhance operational efficiency because routine questions get auto-replied, and human agents are reserved for complex ones. It becomes easy to enhance customer satisfaction, reduce response times, and maintain a consistent conversation, leading to better engagement and conversion rates.
Rich media support for increased engagement
WhatsApp enables rich media support such as images, videos and documents significantly enhancing user engagement by providing dynamic and visually appealing content. Companies can demonstrate products and share video tutorials or campaign information, making interactions more engaging and educating. Through the use of rich media, brands can capture consumer interest, leading to a higher conversion rate through more engaging communication.
Cost Effective
Streamlining communication through WhatsApp can lead to significant savings on operational costs by improving efficiency, reducing response times, and enhancing overall customer satisfaction. By integrating WhatsApp with CRM systems, businesses can automate tasks, such as ticket creation and follow-up reminders, reducing manual effort and minimizing errors.
Multilingual
WhatsApp has multiple support languages to cater to users worldwide. Their service is available in more than 60 languages including English, Spanish, French, German, Italian, Portuguese, Russian, Chinese (Simplified and Traditional), Arabic and Hindi. This helps the users to communicate in the language of their choice, improving user experience as well as accessibility to all parts of the world.
Integrate with CRMs to Enable Better Support
Integrate WhatsApp with CRM systems to enable real-time data synchronization, ensuring all customer interactions are updated across all platforms. This accuracy helps businesses maintain comprehensive records for informed decision-making. It tends to simplify the workflow, as it automatically updates tickets and even schedules an appointment, reducing manual workload and enabling timely replies to customer calls.
Use Cases for WhatsApp Marketing
Explore how businesses leverage WhatsApp to enhance customer engagement, streamline operations, and improve service delivery across various industries, from retail to healthcare.
Versatile for all industries & business sizes—The Mask Chat is here to help!
Restaurants & Cafes
Retail Stores
E-Commerce Websites
Salons & Spas
Gym & Fitness
Hotels
Travel Agencies
Real Estate Agencies
Car Dealerships
Educational Institutions
Freelancers
Marketing Agencies
Event Planners
Photographers
Legal Services & Lawyers
Accountants
Health Clinics
Dentists
Fashion Boutiques
Home Decor Shops
Influencers
Veterinary Clinics
Diagnostic Labs
Beauty Parlors
Printing Presses
Medical Stores
Software Houses
Marketing Agencies
Catering Services
Courier Services
$49/month
For individuals
- Integrated Number (1)
- Employee Access (3 User)
- Shared Inbox
- WhatsApp News Letters
- WhatsApp Broadcast (1042 Contacts / month )
- 6 Templates (No FLow)
- Standard Chatbots
- Customer initiated conversations (Unlimited)
- Business inititated conversations (0.20 $ per msg)
- Ads Lead to WhatsApp (2 Ads / mo (T&C applies) )
- High Quality Messages
- Opt Out Option
- Templates with FLows 6 Templates (No FLow)
- Cloud API Access
$79/month
For startups
- Integrated Number (3)
- Employee Access (7 User)
- Shared Inbox
- WhatsApp News Letters
- WhatsApp Broadcast (4096 Contacts / month )
- 15 Templates (No FLow)
- Standard Chatbots
- Dialog Flow Chatbot
- Customer initiated conversations (Unlimited)
- Business inititated conversations (0.20 $ per msg)
- Ads Lead to WhatsApp (5 Ads / mo (T&C applies) )
- High Quality Messages
- Cloud API Access
- CRM Integration (Hubspot, etc )
- Templates with FLows 15 Templates (No FLow)
- Cloud API Access
$109/month
For big businesses and enterprises
- Integrated Number (5)
- Employee Access (21 User)
- Shared Inbox
- WhatsApp News Letters
- WhatsApp Broadcast Unlimited
- 30 Templates (No FLow)
- Standard Chatbots
- AI Chatbot
- AI Generated Responses (1250)
- Dialog Flow Chatbot
- Customer initiated conversations (Unlimited)
- Business inititated conversations (0.20$ per msg)
- Ads Lead to WhatsApp (9 Ads / mo (T&C applies) )
- High Quality Messages
- Opt Out Option
- CRM Integration (Hubspot, etc )
- Templates with FLows 30 Templates (No FLow)
- Cloud API Access
Frequently Asked
Questions
Why Choose MaskChat?
- Proven Results: 200% average revenue growth for clients.
- 24/7 Support: Dedicated account managers and technical assistance.
- Free Migration: We handle all WhatsApp API setup.