WhatsEat | WhatsApp Food Order Management System
Streamline Your Restaurant’s Orders with WhatsApp – Fast, Simple, and Smart Food Order Management
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Revolutionizing the WhatsApp Food Order Management System
Whats-Eat is an innovative solution in the food delivery industry, allowing customers to order food directly through WhatsApp, making the process much easier. From looking at menus to ordering, all is done within the familiar chat environment. Customers will no longer have to jump between different applications or websites. Everything happens within WhatsApp, providing a quick and easy way of ordering food.
An automated system for restaurants also helps streamline the customer ordering experience. Whats-Eat fits perfectly in the food business that looks forward to convenient customer growth.
Key Features of Whats–Eat
Quick and Easy Order
Whats-Eat automatically manages the order flow, guiding customers step by step. From viewing the menu to confirming an order, it ensures everything is made easy and fast. Menu options are offered to the customers by interactive prompts and can place orders in seconds.
Real-time Customizable Menus
Restaurants can update their menus in real time. Daily specials, out-of-stock items or new items may be added and conveyed to customers instantaneously.
AI-Driven Tailored Suggestions
Whats-Eat uses AI to give recommendations to people based on their taste and their previous orders. Customers can purchase more items they like, making the order size increase based on this recommendation.
Automated Order Confirmations & Updates
Keeping the customers informed about the confirmation of their orders and real-time updates of their order status. Whether it is the confirmation of preparation time or a progress update regarding the delivery, it all takes place over WhatsApp and so ensures transparency.
Multilingual Support
Whats-Eat supports multiple languages, making it easier for restaurants to reach different customer bases by offering menus and the process of ordering in the preferred language of the customers.
Benefits of Using Whats–Eat
Benefits for Restaurants
Boost Sales with AI-Driven Suggestions
Restaurants can take sales to the next level by providing AI-driven suggestions to increase average order values. The AI system in Whats-Eat upsells by allowing recommendations of extra items, combos, or popular choices based on the customer's ordering habit, raising the average order value much higher.
Efficient and Automated Order Management
Whats-Eat reduces the need for manual intervention. Orders are automatically processed and routed to your kitchen or delivery team minimizing the chance of human errors and improving the service time. This is especially helpful during peak hours so that your staff can concentrate on delivering a better customer experience.
Engage Customers in Real Time
Whats-Eat helps restaurants connect with customers directly. You can send promos, share deals and instantly respond to questions, so customers remain engaged and connected with your brand.
Scalable for Any Business Size
Whats-Eat is built to aid small family-run restaurants and large chains equally. Its scalability ensures that no matter the volume of orders, the system runs smoothly, allowing you to grow without worrying about system limitations.
Commission Fee Savings
With Whats-Eat, you can save huge commission fees taken by third-party food delivery apps. This gives restaurants control over margins and keeps more revenue in-house.
Customer Insights
Whats-Eat provides valuable insights into customer behaviour and preferences. Restaurants can make informed modifications in their marketing strategies, modify the menu accordingly, and improve customer satisfaction in general.
Benefits for Customers
How Whats–Eat integrates with WhatsApp
Seamless Integration through WhatsApp Business API
Whats-Eat offers direct integration with the WhatsApp Business API using MASKChat so that restaurants can be able to automate all their communication processes. Whether it is orders, updates, or customer inquiries, all of it can be done within one platform, ensuring everything flows smoothly.
Use Cases
Real-world benefits of using Whats–Eat.
Restaurants
Customers can place orders directly via WhatsApp, reducing reliance on third-party apps.
