Redefine Customer Engagement with AI Innovation
Enhance customer experiences and streamline workflows with our AI tools. Engage and connect more effectively.
What are chatbots?
Chatbots are AI-based tools that can mimic human-like conversation to assist users with a range of tasks. From answering customer support queries to simplifying e-commerce processes, chatbots are applied in a wide range of sectors to provide a smooth, efficient, and personalized user experience.
They don’t require rest or sleep, save costs, and enhance customer satisfaction, making them an invaluable asset for businesses of all sizes.
24/7 Availability
Cost Efficiency
Personalized User Experience
Explore Our Smart Chatbot Solutions
Discover our smart chatbot solutions designed to boost efficiency, enhance customer experience, and drive business growth.
Mask-Chat-CC
It reassesses online shopping with fast product descriptions, personalized upsell, and real-time cart management to enhance the conversion rate and lower cart abandonment.
Features
Product recommendations, order tracking, and product comparisons.
Benefits
Product recommendations, order tracking, and product comparisons.
Mask-Planner
It provides an intuitive planner for easy scheduling with automated notifications and free synchronization with Google and Outlook calendars to minimize scheduling work.
Features
Automates the appointment scheduling process and creates calendar management.
Benefits
Processes scheduling more efficiently, decreases no-show rates and increases productivity.
WhatsEat
It directly enables customers to order through WhatsApp, providing contactless delivery with order tracking and good marketing opportunities with a high click-through rate.
Features
Supports ordering food via WhatsApp and tracking orders.
Benefits
Convenience to the user leads to sales at the restaurants while maintaining a frictionless experience.
Mask–GPT
It delivers a virtual human-like assistant to effectively administer FAQs, technical support, and social media questions, providing seamless, multilingual customer support across all industries.
Features
Answer customer tickets, resolve problems, and troubleshoot issues.
Benefits
Speeds up response rates for increased customer satisfaction with lower workloads on human agents
Benefits of Using Chatbots
Discover our smart chatbot solutions designed to boost efficiency, enhance customer experience, and drive business growth.
24/7 Availability
Chatbots are available 24/7, so instant answers to customer queries are always provided. This results in a more comprehensive user experience and happier customers.
Cost Efficiency
By automating routine tasks and customer support, chatbots significantly reduce operational costs, allowing businesses to focus on more complex tasks.
Enhanced Customer Experience
Chatbots ensure personal recommendations, smoother orders, and quick customer services, which generally enhance the customer's experience, keeping users interested and satisfied.
Scalability
High numbers of inquiries can be dealt with efficiently using these chatbots without any compromise on efficiency, and thus prove to be scalable options for businesses.
Increase in Sales or Conversion
The E-commerce chatbots like Mask-AICOM assist with product suggestions and the customized shopping experience, directly impacting the rates of conversion and bringing more sales.
Developing and Deploying Chatbots
Discover how to create and implement chatbots that enhance engagement and streamline operations across industries.
Planning
Set objectives and use cases for chatbot success.
Planning
Prioritize conversation flow for effective chatbot design.
Development
Develop and deploy the chatbot on preferred platforms.
Testing
Testing ensures accurate responses and adaptability.
Deployment
Deploy and monitor the chatbot for ongoing improvement.