Digital Mate
Last 7 days
Business
Total Conversations
1,450
Active Customers
320
AI Resolution Rate
64%
Handled without HumanLeads Captured
125
Revenue via Chat
€4550
Time Save
38 hrs
Human Handovers
58
EscalationsAvg Response-Time
1m
%% %%Avg Response-Time
AI
Human
1m 8s
Messages by Channel
84%
64% Web
30% Mobile
0% Other
AI Performance
AI Accuracy Score
92 %
Fallback Rate
8 %
Top User Questions
Lian Ting
John Dae
Pete Romame
John Brown
System Health
AP Status
4
Fated Messages
2
Queue Backlog
0
Last 2 Days Summary
Load
AI handled 18%
Revenue: € 2.0
Conversion Rate
84%
Web