In light of current trends in the online world, maintaining customer relationships and promoting engagement is about proper communication. Interlinking different channels can raise the impact of your promotional activities, like making a powerful combination of connecting WhatsApp with your newsletter. This way, you can expand your reach into a…

Efficient appointment scheduling is important for businesses to create a seamless customer experience. From health to personal care services, clients like easy access to appointments, fast confirmation and timely reminders. WhatsApp can address such needs by offering simple yet powerful scheduling solutions. This article explores how WhatsApp can transform appointment management…

With more than 2 billion active users, WhatsApp continues to grow and become a powerful tool for businesses communicating with customers. The future of marketing will be very clearly tied to WhatsApp. Several new trends are emerging in 2024, shaping how businesses use the platform to enhance customer engagement, deliver…

Rich media includes images, videos, GIFs and audio messages and boosts customer engagement up to 80% on WhatsApp. Businesses need to catch a customer’s attention and make the customer remain engaged in the communication process. Rich media does not just add to the depth of communication but also tries to…