Order confirmations are much more than transaction receipts. They are the first words of communication with a customer after the purchase. This small but impactful interaction builds reassurance, satisfaction and most importantly, loyalty. If executed correctly, order confirmations set the tone for an ongoing relationship with your brand. In this…

Effective communication with patients is more important than ever in today’s fast-paced world. The right communication will enhance patients’ satisfaction and lead to improved health outcomes. Such patients who are heard and understood are likely to follow the treatment plans and actively participate in their care. WhatsApp is revolutionizing the…

In today’s global marketplace, businesses are no longer confined by borders. The right people need to be reached using the correct language. Speaking the language of your customers helps establish a relationship and increase engagement. WhatsApp has over 2 billion users and allows real-time communication with customers. Such attributes for…

WhatsApp has over 2 billion monthly active users, making it a powerful tool not only for communicating with family and friends but also for businesses looking to improve customer service. WhatsApp marketing has evolved to streamline customer interactions, reduce wait times and provide a seamless support experience in today’s fast-changing…